ZLINE GAS RANGES STILL LEAKING DANGEROUS CARBON MONOXIDE LEVELS AFTER REPAIRS: MANUFACTURER NOW OFFERS REFUNDS FOR CONSUMERS

Oven on the recalled ranges sold at major national retailers pose serious risk of death or injury from carbon monoxide poisoning

November 24, 2023 (Washington D.C.) – Consumers who own a recalled ZLINE gas range/oven should contact the manufacturer for a full refund due to danger of the oven potentially deadly carbon monoxide poisoning—even if you already had the unit repaired. Approximately 30,000 ranges were recalled in January, but many consumers reported dangerous levels of carbon monoxide still leaking even after repairs, the Consumer Product Safety Commission reports, in cooperation with ZLINE.  

The ranges were made in China and sold at major national retailers and online outlets including Home Depot, Lowe’s, Best Buy, Costco, Overstock.com, Wayfair.com, and the RangeHoodStore.com.  The recall includes three sizes and several different color finishes.

At least 175 reports of carbon monoxide emission  from the ovens in ZLINE ranges, have been reported, including 131 after the repairs were ordered. Three consumers have required medical treatment for carbon monoxide poisoning.

The gas ranges were sold from February 2019 through December 2022 for between $2,300 and $6,900. The recalled models include:

• ZLINE RG30 (30-inch) gas range
• ZLINE RG36 (36-inch) gas range
• ZLINE RG48 (48-inch) gas range

Consumers should not use these ranges and contact ZLINE for a full refund.  Call ZLINE toll-free at 833-226-1400 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at rgrecall@zlinekitchen.com or contact them online at www.zlinekitchen.com/recalls or www.zlinekitchen.com and click on the banner at the top of the page for more information.

This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48 and RGB-48. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.

Consumers should review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.